We all know that a robust training strategy plays an integral role in driving the success of an organization. In spite of this, in my career of more than 30 years, I have spent quite a bit of time explaining that training strategy is not a bunch of PowerPoint slides thrown together to create “training” for staff and customers.
In fact, there is a lot more that goes into putting together a training strategy. In my experience, developing a training strategy is very similar to what engineering teams do to put a product strategy in place.
Before designing your training strategy, it is important to identify the goal of the training team. Why do you need to create training? Is it to drive awareness and adoption of your product or service? Is it because you want to build and validate the technical skills of your field and customers on your product or service? Or is it because your training team is a P&L organization and you want to make a profit?
Let Nash-Boyd Learning Solution help you in identifying the best strategy for your next project.